TransLink is Seeking Customer Feedback on the HandyDART Program

Yellow and white bus with HandyDart logo

TransLink is launching the HandyDART Modernization Program, a package of updates designed to ensure the service remains accessible and flexible for those who need it now and in the future.

Between March 29 and April 25, TransLink is seeking feedback from current and future HandyDART customers, caregivers, family members, service providers, and accessibility champions on the following:

  • Bringing Compass to HandyDART for easier and more convenient payment options
  • Potential Changes to Fares with discounts for eligible customers to better match the conventional transit system
  • Potential New Registration Process with a personalized consultation to help meet the needs of customers
  • Introducing Online Booking in addition to the existing phone booking system

Help shape the future of HandyDART and take the survey